CreditSmart Online Training

CreditSmart online training is a self-paced program jointly created by Kaplan Professional and ARCA to equip consultants to answer consumer questions regarding credit reporting. 

The program is designed for call centre staff, accountants, mortgage brokers, financial counsellors and others who assist consumers regarding their rights and how to fix issues themselves.

Department of Human Services' Financial Information Service free money seminars

The Department of Human Services' Financial Information Service (FIS) offers free money seminars in locations all over Australia.

Financial Information Service seminars are for people from all walks of life. And you don't have to be a Centrelink customer to attend.

Introduction to the APPs and the OAIC’s regulatory approach presentation

This presentation summarises the obligations in the Australian Privacy Principles. It also discusses the Privacy Commissioner’s regulatory powers, and his approach to using them.