Skip to Main Content

Consultant Resources

Consultants play a critical role in helping consumers understand the credit reporting system. 

Use these resources to improve your own knowledge of credit reporting and credit health and as a reference when assisting a consumer with their credit reporting or credit health query.

Credit reporting

LEGISLATION

Privacy Act & Credit Reporting Code

Find out more

COMPREHENSIVE CREDIT REPORTING

Information sheet

Size: 317 KB Download

Things to know

Find out more

REPAYMENT HISTORY INFORMATION

Tips to explain RHI

Find out more

Managing your credit

FIXING ERRORS ON YOUR CREDIT REPORT

Information sheet

Size: 379 KB Download

Processes & obligations

Find out more

BUY NOW PAY LATER

Information sheet

Size: 571 KB Download

Buy now pay later explained

Find out more

CREDIT SCORES

Know your credit score

Find out more

Improving your credit score

Find out more

Understanding financial hardship

FINANCIAL HARDSHIP HUB

Financial hardship

Find out more

Tips and tricks

Find out more

Video explainer

Visit link

LATE PAYMENTS

Information sheet

Size: 5.3 MB Download

How to look good to lenders

Find out more

Video explainer

Visit link

TYPES OF HARDSHIP ARRANGEMENTS

Temporary arrangement

Size: 7.7 MB Download

Variation arrangement

Size: 6.7 MB Download

DEBT WAIVER & YOUR CREDIT REPORT

Information sheet

Size: 3.4 MB Download

TIME TO SELL ARRANGEMENT

Information sheet

Size: 3.7 MB Download

Bankruptcy & debt agreements

BANKRUPTCY & YOUR CREDIT REPORT

Information sheet

Size: 235 KB Download

Important to note

Find out more

DEFAULT LISTING

Impact on creditworthiness

Find out more

Financial abuse

FINANCIAL ABUSE

Financial Abuse Support

Find out more

We value your opinion and would appreciate any feedback or questions you may have.

How can we help you?

Digital Agency: SGY