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The CreditSmart website sets out what you need to know about your credit report and credit score, and provides tips for improving your credit health. However, there is more help available to you if, for example, you need to arrange for information on your credit report to be corrected, if you need debt assistance or if you simply want to know more about your rights as a consumer.

ASIC's MoneySmart website offers free and impartial financial guidance and tools to consumers to help them make the most of their money.

If you want to get a FREE copy of your credit report, you can find the details of the credit reporting bodies here.

If you need legal advice to understand your rights, or you need to manage your debt or money problems, you can find the details of the free community legal services and financial counsellors here.

If you have a complaint against a credit provider or credit reporting body, you can find the contact details of their external dispute resolution service here.

If you need emergency support or assistance, including help with a mental health issue, you can find their details here.

For the contact details for the government agencies who are responsible for overseeing credit providers and credit reporting bodies, click here.


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