Tropical Cyclone Alfred support is available
If you've been impacted by Tropical Cyclone Alfred, support is available to help you manage your finances during this challenging time.
Your safety comes first
Your priority should be staying safe and dealing with the immediate effects of the cyclone. Financial concerns can wait—but when you're ready, help is available.
Lenders understand natural disasters can disrupt finances
Banks and lenders know that keeping up with loan and credit payments may not be your main focus right now. That’s why they have financial hardship assistance available for people affected by natural disasters.
Missed payments? Assistance can be backdated
If the cyclone has stopped you from contacting your lender straight away, you can still access hardship support. The law allows hardship assistance to be backdated, so if you qualify, your credit score won’t be negatively affected.
If you've been affected, reach out to your lender when you're ready.
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